Privacy Policy | Digitalaii

1. Introduction

At Digitalaii, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website digitalaii.com or use our services.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

2. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us, including:

Name and contact information (email address, phone number)
Business or company name
Project details and requirements
Payment and billing information
Communication preferences

Automatically Collected Information

When you visit our website, we may automatically collect certain information:

IP address and browser type
Device information
Pages visited and time spent on pages
Referring website addresses
Geographic location (country/city level)

3. How We Use Your Information

We use the information we collect for various purposes, including:

To provide, operate, and maintain our services
To respond to your inquiries and fulfill your requests
To send you project updates and communications
To send newsletters and marketing materials (with your consent)
To improve our website and services
To analyze usage patterns and trends
To protect against fraudulent or illegal activity
To comply with legal obligations

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and store certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier.

Types of cookies we use:

Essential Cookies: Necessary for the website to function properly
Analytics Cookies: Help us understand how visitors interact with our website
Marketing Cookies: Used to track visitors across websites for advertising purposes

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

5. Information Sharing and Disclosure

We may share your information in the following situations:

Service Providers: With third-party vendors who perform services on our behalf (e.g., hosting, email delivery)
Legal Requirements: If required by law or in response to valid legal requests
Business Transfers: In connection with a merger, acquisition, or sale of assets
With Your Consent: When you have given us explicit permission

We do not sell, trade, or rent your personal information to third parties for marketing purposes.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements.

For newsletter subscribers, we retain your email address until you unsubscribe. For project clients, we retain records for a minimum of 7 years for legal and tax purposes.

8. Your Rights

Depending on your location, you may have the following rights:

Access: Request access to your personal information
Correction: Request correction of inaccurate information
Deletion: Request deletion of your personal information
Portability: Request a copy of your data in a portable format
Opt-out: Opt out of marketing communications at any time
Withdraw Consent: Withdraw consent where processing is based on consent

To exercise any of these rights, please contact us at support@digitalaii.com.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us immediately.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

You are advised to review this Privacy Policy periodically for any changes. Changes are effective immediately upon posting.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: support@digitalaii.com
Location: Calgary, AB, Canada
Website: digitalaii.com/contact